Trials and included images
New free video trials remain paused; existing entitlements and submitted originals are retained. A completed AI video unlocks included AI images while the shared website allowance is available. Up to 1,000 images a day are shared by eligible customers, with a shared free processing slot. Included-image requests use no paid credits or cash and never fall back to a paid image request automatically.
Operator and contact
SeedanceCheap is an independent service and is not presented as the official model provider. Contact us at support@seedancecheap.com.
What the service provides
SeedanceCheap provides access to supported AI tools through compatible generation services. Available models, lengths, formats and inputs are shown in Studio. New requests use the credit or cash amount shown before submission. Existing accepted quotes and submitted originals retain their model, inputs and original charge. A failed paid request restores its original reserved amount.
Free trials are temporarily paused; retained trial eligibility does not permit a new free submission during the pause. A paid request uses the model, duration and supported aspect ratio selected before submission. The result is made available as an MP4 in your private account if generation and storage succeed. AI output is probabilistic. Subjects, motion, text, faces, timing, and composition may differ from your prompt. Generation time varies with provider demand.
The selected workflow guides how your description and references are used for rendering. The generation service applies its content restrictions. Use only the reference types supported by the selected option in Studio. You must have the right to use submitted materials and remain responsible for lawful use, privacy and consent.
Video credits, prepaid balance, and price
Checkout sells a defined number of website credits at its displayed pack price. Credits are applied after payment verification. A credit is a unit of platform balance, not a promise of one fixed video length or model. Generation prices depend on the selected inputs and the available compatible route. Studio displays the current credit or cash total before you create; an increase requires fresh acceptance. Credits work through Studio and the API, cannot be withdrawn or transferred, and remain until used or reversed. Confirmed technical failures restore only the amount reserved for that request. Contact support about purchase refunds or disputes; a reversal can pause use while we reconcile it.
New crypto purchases use the same video packs and USD prices as card purchases, without an extra bonus. The hosted payment page shows the coin amount, network, address and any charges before transfer. Coin minimums vary. Credits appear only after a verified finished payment. Earlier balance invoices retain their frozen amount and bonus, and existing balance is preserved. Legacy bonus balance cannot be withdrawn or transferred.
Current pack quantities and purchase prices are shown on the pricing page and at checkout. Capacity is shared and depends on the selected service and account limits. A new quote does not change the terms of an existing purchase, invoice or accepted request. Legacy balance is preserved.
Delivery and retention
A completed video becomes ready only when our platform has stored a copy. It remains available to that account for 48 hours from that time, with an exact expiry timestamp in the studio. Download it before expiry. After expiry, access ends and deletion is scheduled. We do not promise permanent recovery of expired files.
Failed or unusable results
A confirmed technical generation failure restores only the payment source and amount reserved for that request, including fractional credits or the original cash-balance amount. Where offered and enabled for a request, automatic retries may handle confirmed technical failures using unchanged inputs, within the limits shown in Studio or the API. Legacy requests retain their accepted retry terms. The original credit or charge remains reserved; no extra charge or free-trial attempt is used. Prompt/reference refusals, uncertain submissions and timeouts are not automatically regenerated. Turning retries off cancels a waiting retry and restores funding; an already started attempt may finish. The delivery deadline depends on the selected workflow and is retained with the request. Final failure or expiry of the retry window restores the original funding. We may keep checking a known supplier task for a late result; a late result does not create a second charge or reverse your credit restoration. An uncertain provider submission is never silently sent again. If your connection drops after you submit, your job continues in the background; return to your account to check its status.
Some AI generations may visibly fail the brief or contain major artifacts. Use the studio’s report control to describe an unusable result. We review these cases and may restore the generation charge when the result clearly flops. An alternative artistic take or prompt revision is generally a new generation. A balance restoration is distinct from a refund of a crypto deposit.
Support bonus generations
If your account experiences repeated confirmed generation failures, contact support. After reviewing your account, we will add bonus video generations; the amount is decided individually. These service credits are separate from automatic failure restorations, work in the studio and API, and cannot be transferred or withdrawn as cash. A new prompt or a safety rejection is not a confirmed technical generation failure.
Consumer rights and complaints
Applicable consumer rights remain in force. The hosted checkout displays the coin amount and network before payment. Contact support for payment or consumer-rights questions. For a service issue, use the published support contact or the in-studio report control once available.